Terms & Privacy Policy
Your privacy is important to Sterling Investment Management, Inc.
Please read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Please see the end of the terms for specific product and program Terms and Conditions.
Who We Are
Our website is www.jacquettetimmons.com
Sterling Investment Management, Inc. (“Sterling”), which owns and operates this website (jacquettetimmons.com), collects, uses and is responsible for certain personal information about you.
Children’s Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. “Sterling” does not knowingly collect information from anyone under 13 years of age. “Sterling” prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. “Sterling” will not knowingly collect personally identifiable information from children under 13. If “Sterling” learns it has any information or content from anyone under the age of 13, it will delete that information.
The Personal Information We Collect and Use
Information Collected by Us
“Sterling” may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for the Financial Wheel exercise and eCourse, e-mail list or other free gifts, register for a virtual or live event, leave comments, purchase a financial coaching service or product, fill out any type of form, access private membership pages, or otherwise contact “Sterling” via an online form or e-mail. The information collected may include your name, e-mail, address, telephone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website.
“Sterling” may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience. We will ask for your consent to allow us to use cookies. “Sterling” or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. “Sterling’s” systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet. Currently, the technology we use is the Facebook ad pixel and Google Analytics.
If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.
2. Information Collected by Us
We also obtain your name, e-mail, telephone number, and limited financial data from other sources, such as ConvertKit, our e-mail marketing service provider; Acuity Scheduling, our third party appointment scheduling software; and Stripe and/or PayPal, our payment processor, via SamCart.
3. How We Use Your Personal Information
“Sterling” collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
4. Who We Share Your Personal Information With
“Sterling” respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We do, however, share all or some of your personal data (e.g., your name, e-mail, phone number, and delivery address details) with our third-party suppliers and credit card processors, noted above in 3.b, in addition to the following: Copper CRM, our client relationship management software. For a list of where such third parties can be found, click here]. This data sharing enables us to provide you with the free and paid services you’ve voluntarily requested. It also enables us to manage how we create and deliver our free and paid services to you. Those aforementioned third-party recipients are based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.
“Sterling” may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give “Sterling” your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
On occasion, “Sterling” may collect personal identification information from you in connection with optional contests, special offers or promotions. “Sterling” will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.
We will not share your personal information with any other third party.
5. Whether Information Has to Be Provided by You and Why
The provision of your name, e-mail, telephone number, mailing address, and financial data related to your payment method, such as credit card or bank transfer details, in relation to your purchase of a product or service, etc. is required from you to enable us to provide you with the free or paid product or service you voluntarily requested. Please note: We do not require you to provide any personal data in order to view the information on our website. We will inform you when we collect it whether you are required to provide the information to us.
6. How Long Your Personal Information Will Be Kept
We retain personal data as long as it is needed to conduct our legitimate business purposes and to comply with our legal obligations (e.g., UK tax law requires 6 years), or until you ask us to delete your data. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted. Again, you may request that we delete your data at any time.
If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly.
7. Reasons We Can Collect and Use Your Personal Information
“Sterling” collects and uses your personal information to further the following legitimate interests: to send e-mails, fulfill orders and purchase requests, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
Use and Transfer of Your Information Out of the EEA
This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that the United States provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to the appropriate or suitable relevant safeguards e.g., European Commission approved contract – more examples here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/ as permitted under Chapter 5, “Transfers of personal data to third countries or international organisations,” Article 44-50 – click here for specific Article: https://gdpr-info.eu/chapter-5/, full text here: https://gdpr-info.eu – of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. To obtain a copy of the such safeguards: https://gdpr-info.eu/art-40-gdpr/.
If you would like further information, (see “How to contact us” below). We will not otherwise transfer your personal data outside of the United Kingdom OR EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Your Rights
If you want to unsubscribe from receiving e-mails from “Sterling,” you may do so at any time. Each e-mail from “Sterling” includes instructions for unsubscribing from these e-mail communications.
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ .
If you would like to exercise any of those rights, please:
Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
Please note that any comments or information that you post on the website, including the “Sterling” community membership site on Mighty Networks and the social media pages of Jacquette M. Timmons (Facebook, Twitter and Instagram), become public and third parties may use your information. “Sterling” is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.
Links to Other Sites
You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. “Sterling” is not responsible for or liable for any content on or actions taken by such third-party websites.
How to Complain
We hope that we can resolve any question or concern you raise about our use of your information.
If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
Changes to This Privacy Notice
This policy is effective as of May 24, 2018. We may change, modify or update this Privacy Policy at any time and will notify you of any such changes by e-mail or postal mail.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact
Jacquette M. Timmons
President, CEO
Sterling Investment Management, Inc.
hello@jacquettetimmons.com
30 Wall Street, Floor 8/PMB #0057, New York, NY 10005
NOTE: Jacquette M. Timmons also serves as the firm’s Data Protection Officer.
Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
Fair processing of information and transparency over how we use your use personal information
Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
Require us to correct any mistakes in your information which we hold
Require the erasure of personal information concerning you in certain situations
Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
Object at any time to processing of personal information concerning you for direct marketing
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
Email, call, or write to us
Provide us enough information to identify you (e.g., full name and the e-mail used to request your free or paid product or service)
Provide us proof of your identity and address (i.e., a copy of your driver’s license or passport and a recent utility or credit card bill)
Provide us with the information to which your request relates
Specific Terms & Conditions
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Beyond the Numbers is a non-refundable investment in your new financial reality. It’s a live experience – you and me, one-to-one. Not a pre-packaged or digital product. When we work together, I’m putting everything I have into you — thinking about what’s best for you given the information you’ve shared with me about what’s important to you. And by everything, I mean EVERYTHING – everything I’ve learned, everything I know, everything I’ve observed, everything I’ve experienced, everything I am. All. For. You.
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A Business & Financial Clarity Session is a non-refundable investment in helping you create a new reality for you, your business and the role of money in your life and business. It’s a live experience – you and me, one-to-one. Not a pre-packaged or digital product. When we work together, I’m bringing everything I’ve learned, everything I know, everything I’ve observed, everything I’ve helped others accomplish, everything I’ve experienced, everything I am. And I combine all of that with what you’ve shared with me about what’s important to you so we can co-create a plan of action that helps you feel calm about the process, confident about the choices you’re making, and gives you clarity about the direction in which you’re moving. AKA: I truly want what’s best for you!
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Business & Financial Focus Sessions are a non-refundable investment in helping you create a new reality for you, your business and the role of money in your life and business. It’s a live experience – you and me, one-to-one. Not a pre-packaged or digital product. When we work together, I’m bringing everything I’ve learned, everything I know, everything I’ve observed, everything I’ve helped others accomplish, everything I’ve experienced, everything I am. And I combine all of that with what you’ve shared with me about what’s important to you so we can co-create a plan of action that helps you feel calm about the process, confident about the choices you’re making, and gives you clarity about the direction in which you’re moving. AKA: I truly want what’s best for you!
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I am looking forward to our “Half-Day VIP Coaching Session.” A day that is sure to be full of engaging and robust conversation; a day that is designed for self-reflection and exploration – a combination that will lead to illuminating a-has!
A day that is designed to help you price with greater ease and confidence…and that ensures your business’ success also translates into your personal financial success, too.
And, I cannot wait to share this day with you!
PLEASE NOTE:
(a) This immersive, intimate experience is a non-refundable investment in you, your business and your financial life. It is not a pre-packaged or digital product. It entails pre-work by both of us, the actual VIP Day, materials, and a 30-minute post-VIP day call. As such, all sales are FINAL; there aren’t any refunds. However, if you have an emergency and your availability changes at the last minute, you are welcome to reschedule your VIP Day. (*We request 24-hour notice for any changes.)(b) Once your payment is processed, you will receive your initial confirmation email. Be sure to check your inbox (or spam folder) to confirm receipt. This will be the first of several follow-up emails you’ll receive as we all get ready for our VIP Day!
Many thanks.
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Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to these TOU before you are permitted to use any Sterling Investment Management, Inc. and Jacquette M. Timmons digital or downloadable resources, online course, one-on-one or group coaching experience, workshop, or training created or operated by Sterling Investment Management, Inc. and Jacquette M. Timmons for any purpose—whether on a website hosted by Sterling Investment Management Inc./https://www.jacquettetimmons.com or a third-party website such as an online course platform or social media platform (collectively, “the Program,” which includes the More Than Money Workbook).
If you do not agree with the TOU, you may not use the Program.
Effective Date: February 5, 2025
Thank you for your purchase of the More Than Money Workbook (the “Workbook”). By completing your purchase, you agree to the following:1. Digital Product License
Upon purchase, you are granted a non-exclusive, non-transferable, single-user license to access and use the Workbook (and its audio companion) for your personal or business purposes. This Workbook is for individual use only and may not be copied, shared, resold, or distributed in any form without prior written permission from Sterling Investment Management, Inc. and Jacquette M. Timmons. Once your payment is processed, you will receive your initial confirmation email. Be sure to check your inbox (or spam folder) to confirm receipt. The Workbook and other related downloadable material, as described on the product’s sales page, as of the date of purchase, will be delivered as indicated in the initial confirmation email.The Workbook is available as a downloadable and fillable PDF. It’s audio companion is available as a private podcast, which can be listened to from the available apps installed and listed on your iPhone or Android phone.
2. No Refunds or Exchanges
Due to the digital nature of this product, all sales are final. We do not offer refunds, exchanges, or cancellations once the Workbook has been purchased and delivered. If you experience any issues accesing your Workbook, please contact (concierge@jacquettetimmons.com) for assistance.3. Intellectual Property
The Workbook, including all content, graphics, text, and design is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works based on this Workbook without written consent from Sterling Investment Management, Inc. and Jacquette M. Timmons. Unauthorized use or sharing may result in legal action.4. No Guarantees or Financial Advice
The information provided in this Workbook is for educational purposes only and does not constitute financial, legal, or professional advice. Your success depends on various factors, including your efforts and implementation. We do not guarantee specific results from using this Workbook.5. Technical Support & Access
You will receive lifetime access to the Workbook in the format at the time of your purchase. However, we do not guarantee continued access in the event of platform changes, discontinuation, or other technical issues. If you experience difficulty downloading or accessing your purchase, please contact (concierge@jacquettetimmons.com).6. Changes to Terms
We reserve the right to update or modify these Terms and Conditions of Use at any time. Continued use of the Workbook after changes are made constitutes your acceptance of the revised Terms.By purchasing this Workbook, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Use.
For questions, please contact (concierge@jacquettetimmons.com).
Many thanks, again, for the More Than Money Workbook.
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We are looking forward to welcoming you to the live pricing masterclass – Pricing Made Human® – where you’ll learn to price confidently, strategically, and profitably every time you ask: “What should I charge for this?“
This 2-hour masterclass is designed to shed light on the power of tackling your pricing from all sides: the financial, the emotional, the personal. So that you can price your products/services with greater ease and confidence, more strategically, and more profitably. And in such a way that your business’ success also translates into your personal financial success, too.
And, I cannot wait to share this time with you!
PLEASE NOTE:
(a) This pricing masterclass is a non-refundable investment in you, your business and your financial life. No refunds will be granted for any reason. This is not a pre-packaged or digital product. It’s a live experience for you and the other smart, driven and curious entrepreneurs/business owners – like you. And, space is limited, which means that if you decide to take one of the spots, it’s yours – even if you do not attend live. However, if you have an emergency and your availability changes at the last minute, please remember the session will be recorded and you’ll have 60-days to access the video or audio recording of the live session. (You will not be able to download it to a device of your own.)(b) Once your payment is processed, you will receive your initial confirmation email. Be sure to check your inbox (or spam folder) to confirm receipt. This will be the first of several follow-up emails you’ll receive as we all get ready for the live masterclass!
Many thanks.
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Successful, Profitable…and Not Broke is a non-refundable investment in your new financial reality. It’s a live experience – you and me, one-to-one – focusing our attention and efforts on you and your business. Yes, we use a framework to guide our process, but the particulars are bespoke. Not a pre-packaged or digital product. When we work together, I’m putting everything I have into you — thinking about what’s best for you given the information you’ve shared with me about what’s important to you. And by everything, I mean EVERYTHING – everything I’ve learned, everything I know, everything I’ve observed, everything I’ve experienced, everything I am. All. For. You.
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1. Deposit Amount
A non-refundable deposit of $2,000 is required to secure the coaching package at the previously quoted pricing. This deposit will be applied toward the total package price.
The deposit payment due date, along with the full payment schedule, is noted in your agreement. Payment link and invoice will be provided under separate cover. By submitting the deposit, the client acknowledges and agrees to the terms and conditions outlined in this agreement.
2. Price Protection
The previously quoted package price of $10,000 is being offered exclusively for clients who had a Discovery Call before the new rate took effect and who submit the deposit and meet the conditions outlined in this agreement.
Without the deposit, the package price will be the current rate of $12,000.
3. Agreement and Payment Deadline
To maintain the discounted pricing, the following conditions must be met:
The agreement must be signed by the date noted in your agreement.
The first payment, beyond the initial deposit, whether in full or part, must also be made by the date noted in your agreement. This can be made either via a single payment or three payments, every 30 days. If a payment plan is selected, subsequence payment links and invoices will be sent under separate cover.
4. Expiration of Deposit
If the agreement is not signed, or the first payment is not made by the date noted in your agreement, the deposit will still be non-refundable and the current pricing offer will be forfeited.
After this date, the package price will revert to the standard rate of $12,000, and the deposit will be applied toward that price if the client decides to move forward.
5. Application of Deposit
The initial $2,000 deposit will be applied to the total package price upon successful agreement signing and payment.
The remaining balance must be paid according to the payment schedule outlined in the final agreement.
6. Non-Refundable Policy
The deposit is non-refundable under any circumstances, including but not limited to changes in decision, cancellation, or failure to meet the conditions outlined in this agreement.
7. Modification and Cancellation
Any modifications to the package or agreement must be mutually agreed upon in writing.
The client reserves the right to cancel or modify the package at any time before signing the agreement, subject to the loss of the deposit.
8. Acceptance of Terms
By submitting the deposit, the client acknowledges and agrees to the terms and conditions outlined in this agreement.1. Deposit Amount
A non-refundable deposit of $2,000 is required to secure the coaching package at the previously quoted pricing. This deposit will be applied toward the total package price.
The deposit payment due date, along with the full payment schedule, is noted in your agreement. Payment link and invoice will be provided under separate cover. By submitting the deposit, the client acknowledges and agrees to the terms and conditions outlined in this agreement.
2. Price Protection
The previously quoted package price of $10,000 is being offered exclusively for clients who had a Discovery Call before the new rate took effect and who submit the deposit and meet the conditions outlined in this agreement.
Without the deposit, the package price will be the current rate of $12,000.
3. Agreement and Payment Deadline
To maintain the discounted pricing, the following conditions must be met:
The agreement must be signed by the date noted in your agreement.
The first payment, beyond the initial deposit, whether in full or part, must also be made by the date noted in your agreement. This can be made either via a single payment or three payments, every 30 days. If a payment plan is selected, subsequence payment links and invoices will be sent under separate cover.
4. Expiration of Deposit
If the agreement is not signed, or the first payment is not made by the date noted in your agreement, the deposit will still be non-refundable and the current pricing offer will be forfeited.
After this date, the package price will revert to the standard rate of $12,000, and the deposit will be applied toward that price if the client decides to move forward.
5. Application of Deposit
The initial $2,000 deposit will be applied to the total package price upon successful agreement signing and payment.
The remaining balance must be paid according to the payment schedule outlined in the final agreement.
6. Non-Refundable Policy
The deposit is non-refundable under any circumstances, including but not limited to changes in decision, cancellation, or failure to meet the conditions outlined in this agreement.
7. Modification and Cancellation
Any modifications to the package or agreement must be mutually agreed upon in writing.
The client reserves the right to cancel or modify the package at any time before signing the agreement, subject to the loss of the deposit.
8. Acceptance of Terms
By submitting the deposit, the client acknowledges and agrees to the terms and conditions outlined in this agreement.
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We are looking forward to welcoming you to this virtual experience and to what is sure to be an engaging and robust conversation!
Two things: (1) Once you click, “RSVP,” and your payment is processed, you will receive an email containing the Zoom dial-details for this event. PLEASE NOTE: Be sure to check your inbox filter (or spam folder) if you don’t see this notification email immediately. (2) All sales are FINAL; there aren’t any refunds. If your availability changes at the last minute, you are welcome to transfer your RSVP to a friend or colleague, but you will need to notify us at <hello@jacquettetimmons.com>. Also, a replay will not be made available.
Many thanks.